Effective Date: 01 May 2026
Welcome to Chaafi Translation. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. If you do not agree, please do not use our services.
1. Definitions
- “Company,” “we,” “our,” or “us” refers to Chaafi Translation.
- “User,” “you,” or “your” refers to any individual or entity using our services.
- “Services” refers to translation, proofreading, certification, and related services provided via our website.
2. Use of Services
You agree to use our services only for lawful purposes. You must not:
- Submit false, misleading, or fraudulent information
- Use the service for illegal or unauthorized activities
- Interfere with the website’s operation or security
- Upload harmful or malicious content (e.g., viruses, malware)
We reserve the right to refuse service to anyone at our discretion.
3. Intellectual Property
All content on this website—including text, design, logos, and materials—is the property of Chaafi Translation unless otherwise stated.
- You may not copy, reproduce, or distribute content without written permission.
- Translated documents delivered to you remain your property, but we may retain copies for record-keeping unless otherwise agreed.
4. User Content
By submitting documents:
- You confirm that you have the legal right to use and share the content.
- You grant us permission to process, store, and translate the content solely for service delivery.
We treat all documents as confidential (see Privacy section).
5. Confidentiality
We are committed to protecting your data:
- All documents are handled with strict confidentiality
- We do not share your content with third parties except as required to perform the service (e.g., assigned translators)
- Additional confidentiality agreements can be provided upon request
6. Payments and Fees
- Prices are clearly communicated before confirmation of service
- Payment must be made as agreed (full or partial upfront depending on the service)
- Failure to pay may result in delayed or canceled services
All fees are non-refundable once work has started, unless otherwise stated.
7. Delivery and Revisions
- Delivery times are estimates and may vary depending on project complexity
- We offer reasonable revisions to ensure quality, provided requests are made within [X days] of delivery
- Revisions do not apply to changes in the original document
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee acceptance of translated documents by third parties (e.g., embassies, institutions), unless explicitly stated for certified translations
9. Disclaimer
Our services are provided “as is”:
- We do not guarantee uninterrupted or error-free operation of the website
- While we strive for accuracy, translation may involve interpretation and contextual variation
10. Termination
We reserve the right to suspend or terminate access to our services if:
- You violate these Terms
- You engage in harmful or unlawful behavior
11. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable international laws and the jurisdiction in which the company operates, unless otherwise required by local regulations.
12. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website means you accept the revised Terms.
13. Contact Information
For any questions regarding these Terms, please contact us:
Chaafi Translation
Email: walid@chaafi.com
Website: https://translation.chaafi.com/